Automatic Meter Reading
- Meters do not have to be read by customer
- They are read automatically via flying or driving
Carbon Monoxide Detection
If you have a concern with carbon monoxide, we have monitors that will read CO concentration. For more information check out our section on Carbon Monoxide.
Audit/Line Walking
As part of line maintenance, we do regular inspections and line walks of our equipment, meters and gas lines - one of the reasons we require access to your property.
Gas Smell Investigation
Mercaptin is added to natural gas to give it an odor for safety reasons. If you smell gas or suspect a gas leak inside or outside your home, contract us via telephone anytime at (780) 864-3873. We will investigate as soon as possible. Natural gas is highly flammable and therefore can be very dangerous when escaping. For more information check out our section on Gas Leak.
Repair of Lines
Repair of lines up to and including primary gas meter not caused by outside tampering.
Line Locates
If you are needing your main gas lines located, please contact AB One Call.
Gas lines installed from the meter to other buildings will NOT be located by AB One Call. The utility companies do not own these lines and therefore, have no information on the location. You will need to contact us at (780) 864-3873 to get these lines located.
Meter Exchange Program
The meter exchange program removes and tests all gas meters to ensure they are accurate. This is a requirement of the Electricity and Gas Inspections Act. When meters are installed, they are certified for a specific number of years. Before the end of this certification, all meters must be either re-certified or replaced. If you suspect your meter may not be working properly or you have any concerns please contact our office at (780) 864-3873.
Why was the meter at my property chosen to be exchanged?
Meters are chosen based on Measurement Canada's guidelines.
What is required to complete the exchange?
A Central Peace Gas Co-op representative will come to your property to remove the existing meter and install a new one. We can relight your appliances after the meter exchange, if necessary. As per your Customer Contract with Central Peace Natural Gas Co-op, we may not contact you prior to accessing your property to change your meter. We will, however, leave a notice that we have changed your meter.